The user can create, edit, and delete survey templates, questions and answers. User can send the survey emails to multiple recipients within SugarCRM system. SugarCRM Customer Survey Plugin is a great way to analyze the customers’ behavior online to redefine the marketing strategies of the businesses based on these surveys.
Core Features
Create, Edit or Delete Survey template
User can create, edit, or delete survey email template
Can Create, Edit Surveys
Admin can create and edit surveys
Add, Edit & Delete Answers and Questions
User can also add, edit and delete answers and questions of the survey
Create & Set Theme and Logo Banner
User can create and set the email content, theme and logo banner for the survey
Preview of Survey
User can preview the survey details before sending it
Survey Sent to Multiple Recipients
Survey can be sent to various account holders in SugarCRM system
Email with Survey Link
Email can be sent with survey link in it.
Data Retention
Survey data is stored in SugarCRM for reporting purpose.
Different Types of Reports
It can generate questions based, individual user based and collective reports.
Multiple Modules
It will have a survey template module, survey module, survey question module, survey pages module, survey answers module, survey submission module and survey report module.
Users’ Gain
Users Submit Feedback
Users will get an opportunity to offer their feedback/likes and dislikes about the specific services and product of any businesses.
Interacts with Businesses
This will help the users to interact and make aware of his/her requirement and offer suggestions to specific businesses.