How well do you understand your customers and their choices? And how well do you fulfill their requirements? Do you just introduce products and sell it out? Or, do you undertake any practice to analyze who your customers are, what they look for and how to meet with their needs in the best possible way? If you are cool with just developing products without taking the treads necessary to understand exactly what customers want, you have to be flexible on your approach! Indeed, it is not enough to create and carry out products in the market. You must know the buyers, you are approaching to and most significantly what needs they have generated. Armed with the best solutions for problems or needs, an ideal way to present them what they want is to use surveys. They are the most effective ways to judge their preferences.
Today, a gamut of online stores have information gathering tools, just to unfold right answers and get accurate business results. Alike surveys, there are many other ways of gathering feedback, it can be comments, e-mails, product forms and a lot more. Survey Rocket, built in SugarCRM is one stop solution that fulfills all the needs and smartly presented to your customers. Online store owners can send surveys to customers and unlock their specific needs. This customer survey plugin allows users to create multiple surveys using various templates with email templates! Use such emails as survey invitations to specific contacts, users, leads or accounts. Apart from this, there are a number of features, integrated with Survey Rocket Plugin which helps improve customer satisfaction.
Why Choose Survey Rocket Plugin:
- Simple to use and maintain
- Multiple usages of templates
- User friendly
- Safe, robust and secure
- Un-subscription feature available
- Save surveys in email formats
- Set future dates for sending surveys
- Helps know customers better
- Re submit survey to the customers
Key Attractions:
- Opt from any theme, dates & email templates to create surveys
- Generate questions and save to send surveys
- Have specific modules to save answers of received surveys
- Keep a record of surveys (whom you sent and when)
- Get various survey reports based on the requirements
- Add tips/help lines to your customers for questions
- Produce different reports to know customers’ needs better